Once upon a time when I was very young, I had the opportunity to work for one of the largest airlines in the world. I’m a bit sentimental about this period in my life: it was my first serious job, I moved abroad, and it made me see the distant, undiscovered lands.
– Oh, you were a stewardess! – people say – Oh, no! – I answer – I wouldn’t be able to smile for ten hours or more, to wear the perfect make up all the time, to keep the straight face in case of a critical situation and to take care of safety of all people on board. Working as a reservation agent in the customer service, however, was a great time to improve my patience and multitasking skills.
He that asks, does not get lost
If you would like to know more about the pros and cons of working in the reservation centre, let me know! Below you will find some of many, many dialogues with passengers – keep a healthy distance, it could have been you! ;-)
– Can I take a Peregrine Falcon chick on board?
– Can I take a chain saw to my checked-in luggage?
– Can I take broaden bean on board?
– I want to take an animal on board.
– What size?
– A horse.
– Hello, I’m calling from the X. hotel. Our guests are going to fly with your airlines tomorrow. You know, it’s a goup of these purple Tibetan monks. I will pass the phone to one of them – he wants you to assign the seats according to Feng shui rules.
To be continued…